Trading 40 Hours of Live Coaching for One AI Agent

The Challenge

With the team growing fast, managers were spending 15+ hours a week on one on one role play sessions and still couldn't cover everyone. New hires waited 2 to 3 weeks for their first real practice round because there simply weren't enough hours in the day.

What We Built

We built an AI agent that plays the buyer, using custom personas that object, stall, and push back the way a real prospect would. A feedback layer scores every session automatically and routes the right data to managers, admins, and reps based on their role. A full training scenario now takes under 4 minutes, replacing the 45 minute live sessions entirely.

Results

Onboarding dropped from 3 weeks to 4 days. Managers got 15+ hours back every week to spend on strategy and deal support. Every rep now trains on the same personas with the same scoring, so performance across cohorts leveled out. The project paid for itself in one quarter through faster first deals, roughly 6 weeks sooner per rep.